- All cancellations must be made in writing. Email is acceptable.
- If a deposit is required for an event, the deposit is non-refundable, no exceptions.
- A refund (excluding deposit) will be granted up to 30 days prior to the start of an event.
- Cancellations made 15-30 days prior to a program will be subject to 50% cancellation fee (excluding deposit).
- Cancellations received 14 days or fewer before the program will not receive a refund.
- To request a cancellation send an e-mail to firstname.lastname@example.org or send a written request to:
National Barbecue & Grilling Association
P.O. Box 9686
Naperville, IL 60567-9686
Attn: Stuart Meyer